Privacy Policy

01. Introduction

Codx AI ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you use our AI platform and subscription services.

02. Information We Collect

We collect information to provide a personalized AI experience. This includes:

• Personal Identity: Name and email address used for account creation and session management.
• Interactions: Chat histories, prompts, and AI responses stored securely via our memory architecture.
• Usage Metadata: IP addresses, device types, and browser information used for security and performance tuning.

03. Payments & Billing

For paid subscriptions, we use the Cashfree Payment Gateway. This ensures your financial data is handled with the highest level of security.

Information shared with Cashfree includes your name, email, and contact details to facilitate transaction receipts and fraud prevention.

04. Security & Encryption

We implement enterprise-grade security to keep your data safe:

• Data at Rest: All user data and chat history are encrypted using AES-256 encryption standards.
• Data in Transit: We use SSL/TLS (HTTPS) to encrypt data moving between your device and our servers.
• Access Control: Strict internal protocols ensure only authorized systems can access your data.

05. Third-Party Disclosure

We do not sell, trade, or rent your personal data. We only share data with service providers who help us operate (e.g., Cashfree for payments, Google Cloud for hosting). These partners are contractually obligated to protect your data.

06. Your Rights (GDPR / DPDP)

In accordance with global data protection laws (including GDPR and India's DPDP Act), you have the right to:

• Access your personal data stored on our servers.
• Request deletion of your account and all associated chat history.
• Opt-out of data being used for model training purposes.